Challenges Faced by Agro RemPlastic
1. Manual Task Coordination
Technicians worked on multiple projects at different sites, often relying on phone calls and paper lists. It was hard to see who was available, what tasks were in progress, and how long repairs actually took.2. Lack of Centralized Job Tracking
All task updates were recorded manually, which caused confusion when several orders were processed at the same time. Managers struggled to track task progress and ensure deadlines were met.3. Unclear Scheduling and Resource Allocation
The company needed to plan technicians’ schedules across various workshops and client sites. Without an automated system, scheduling changes — such as urgent repairs or material delays — caused bottlenecks and idle time.4. Limited Transparency for Management
Project status, material use, and technician workload were tracked in different files. This made it difficult to get a real-time picture of overall performance and cost efficiency.How Shifton Solved These Problems
✅ Task Scheduling and Automation
Shifton Field Service replaced manual coordination with smart task planning. Managers now create and assign repair jobs directly in the system, adding deadlines, priorities, and materials.- Technicians instantly receive job cards in the mobile app.
- Managers can monitor progress and reassign work in real time.
- Urgent requests are added to the schedule without disrupting the entire workflow.
✅ Real-Time Job Tracking
Every task in Shifton includes location, description, photos, and checklists. Technicians mark progress on-site, upload “before/after” images, and close jobs with digital confirmation.- Managers track all active repairs on a single dashboard.
- Each project has a full history — who worked on it, what was done, and how long it took.
- Workload balance is visible at a glance.
✅ Inventory and Material Control
Shifton’s integrated inventory tracking allows Agro RemPlastic to control material flow across workshops.- Technicians record which plastic sheets, tools, or spare parts they use.
- Stock levels update automatically after each job.
- Alerts notify managers when materials are running low.
✅ Reporting and Analytics
Manual Excel reports are no longer needed. Shifton automatically generates detailed reports on completed jobs, hours spent, and material usage.- Managers can compare technician efficiency, repair time, and client requests.
- Financial teams receive clean data for payroll and project cost analysis.
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